Reviews

Exceptional work from beginning to end! Out of the three painting companies I reached out to, Pristine Painting was the only one that responded right away. They called me within 24 hours and scheduled an in-person walkthrough of our home and the work that needed to be done. The other companies simply asked me to send photos. From that first meeting, I could tell Pristine was professional, knowledgeable, and thorough. We have never had our house professionally painted before. Over the years, it was always an uncle or family member painting different parts of the house. This was the first time we decided to have the entire exterior done professionally—and I am so glad we did. We also had some serious issues that went beyond painting, including major leaks under one of our porches. With Hurricane Lala on its way, we were worried. The Pristine crew finished sealing and painting the porch the DAY BEFORE the hurricane hit. When the storm came—NO LEAKS. Everything was watertight! That alone told us the quality of their work. They didn't just paint our house. They caulked and sealed pukas, addressed areas where water could get in, and took care of carpentry work that needed to be done, including replacing and reinforcing decking materials. They were incredibly thorough. The entire exterior took about a week to complete. Yes, it cost us a pretty penny—but it was totally worth it! And I should add that Pristine's pricing was comparable to the other companies that provided quotes based only on photos. The difference was that Pristine actually came to our home, walked the property with us, identified what needed to be repaired and sealed, and took the time to understand the job before giving us an estimate. We now understand the difference between simply painting a house and having the job done professionally and done RIGHT. And I have to mention the crew. They were courteous, kind, and respectful of our home. Both my husband and I work from home, so I was also grateful that we weren't listening to loud music all day. Instead, they played beautiful nāhenahe Hawaiian music, with an occasional Jawaiian tune. Such a small thing, but it made having a crew around the house for a week really pleasant. I honestly cannot say enough about Pristine Painting. We are already planning to refurbish our decking next year, and I know who I'll be calling. Our ʻohana is soooo grateful for the beautiful and exceptional work you folks did on our home. Mahalo nui, Brother Kaipo and your entire hui! You folks are awesome!

Great communication and thorough prep and paint work. Very professional. Will definitely use again for a larger home painting job in the future.

We had Pristine Painting paint the exterior of our home about a month ago, and they did an amazing job. From start to finish, the communication, workmanship, and customer service were exceptional. Henry was incredibly responsive and kept us informed throughout the entire process. He also gave us great advice and was extremely patient while we chose our house color—which was honestly the hardest part! We also had to push our start date a couple of times, and Pristine was very accommodating. Ryan, our project lead, was fantastic, especially when they discovered a few areas that needed carpentry work before painting. He made sure everything was addressed properly rather than just painted over. LJohn and his crew of three were exceptional. They took their time, paid attention to the smallest details, and made sure everything looked great from every angle. Each day, LJohn walked us through what they had completed and what they planned to do the following day. He always made sure our questions and concerns were addressed. We also loved that Pristine uses Basecamp for project communication. Henry, Ryan, and even Kaipo, the owner, were very responsive whenever we had a question. What really showed us the character of this company happened after the job was finished. A neighbor reported that a couple of cars had some overspray. Kaipo immediately stepped in and took care of the situation without us having to get involved. Something that could have become a major headache was handled quickly and professionally. That says a lot about a company and how they stand behind their work. Our house looks amazing, and we couldn't be happier with the experience. We highly recommend Pristine Painting and will absolutely call them first for our next painting project!

They were very quick and professional. My place really does look pristine! They really pay attention to their quality of work. True aloha from everyone at this company.

Kaipo and his crew are very particular and communicative. From the professionally prepared bid, walk through, weather delay flexibility, and follow-up, my family found them great to work with. And the results were better than expected. I will use them again.

Pristine Painter Review We were extremely impressed with Pristine Painter from start to finish! Henry came out to do our estimate and was very professional, responsive, and kept us constantly updated throughout the process. Gavin, the crew lead, was fantastic. He kept us informed every day, provided updates and pictures, and made sure everything was on track. The entire crew — Jason, Ryan, Gavin, P, and Mark — were professional, hardworking, and respectful of our home. They did an excellent job cleaning up each day, and most importantly, the paint job is fantastic! We couldn’t be happier with the quality of their work and the entire experience. I would highly recommend Pristine Painter to anyone looking for a professional, reliable, and quality painting company!

I work with a lot of contractors in my business and greatly appreciate those that deliver on time and at budget. The on-site team of Ray, Jason, Ron and Henry surpassed my expectations. Appreciate your communication, coordination and workmanship! Mahalo

Pristine Painting and Coatings is an excellent painting contractor who does wood rot repair too. The initial walk-thru performed by Henry, provided us with a descriptive proposal for the painting and wood rot repair. Next, the Project Manager, Ryan, and the painting crew (Justin, Blaze, and Kamalu) and the carpenter, Ken, did an awesome job. They all were very easy to talk to and they worked together as a team in getting the painting work done in an efficient and timely manner. I highly recommend Pristine Painting and Coatings to consider for a painting project.

I had a few estimates and decided to go with Henry. He was willing to work with my mom’s requests for indoor painting and replacement of a garage side door. Kenneth changed the direction of the swing. Gavin and Mark came in to finish the door details and interior paint. They did an awesome job with the details! We had renters who left a lot to be fixed, peeling paint, and weather damage around the windows. Gavin and Mark were friendly, considerate, detail-oriented and trustworthy. I will gladly recommend them to family and friends. Make sure to request Gavin and Mark!!!